HUSAM
MUSTAFA
OBJECTIVE
To secure a long-term career in the field of
sales and marketing with particular
emphasis on professions where
management, communications and
interpersonal skills are valued and rewarded.
Moreover, I seek to work in a team oriented
environment, with potential for future
growth and development.
Nationality: Jordanian
Date of Birth: 7th Jul, 1979
SKILLS
work under pressure.
Active listening.
Microsoft office.
communication skills.
Planning.
Time Management.
+966 54 524 95 45
[email protected]
linkedin.com/in/hussam-Mustafa
Riyadh – KSA
Dynamic, management, sales operations, marketing and customer
services skills with 15+ years record of commitment to the
companies I work for and the clients I work with. Solid background in
opening new business opportunities, to manage marketing
operations, securing customer loyalty and manage contracts and
relationships with external business partners and clients.
Qualifications Highlight:
My 17+ years of sales, marketing and business development has
allowed me to develop the skill set and professional
qualifications described below:
Ability to follow up on daily company operations.
Full dedication toward my clients I work with, in proactive mode
to position the products I have in hand from a marketing
perspective.
Work with management on strategic product positioning plans.
I learned how to boost productivity, enhance collaboration, and
my daily objectives with overall corporate strategy.
Good knowledge to implement marketing and sales strategies
and plans in coordination with the management.
Good knowledge in positioning the products we have in the
company I work with at the client side.
Good negotiation skills.
2000 – 2004 Philadelphia University
B.Sc. as Business Administration
LANGUANGES
During the B.Sc., several modules were covered, which gave
an insight of the essential basics of Hotel Management
science, management, marketing, economics, statistics,
Languages studies and techniques of serving customers.
1983 - 1998 Al-Imam Ali Secondary School
Arabic English
Personal Qualities:
Leadership
Empathy and tolerance
Ethical behavior
Responsibility
Open-mindedness
Customer-orientation
Ambition
Professional
appearance
Self-confidence
EDUCATION
SUMMARY OF
QUALIFICATIONS
CONTACT
2016 Mar- 2022 Feb SALES MANAGER
Al Johani Group, Jeddah- KSA
Achieve growth and hit sales targets by successfully managing the sales team.
Design and implement a strategic business plan that expands company’s customer
base and ensure its strong presence.
Own recruiting, objectives setting, coaching and performance monitoring of sales
representatives.
Build and promote strong, long-lasting customer relationships by partnering with
them and understanding their needs.
Present sales, revenue and expenses reports and realistic forecasts to the
management team.
Identify emerging markets and market shifts while being fully aware of new products
and competition status.
2014 Jul - 2016 Jan SALES MANAGER
Live’ly L.L.C , Dubai, UAE
Promote the achievements of staff and efficiency through planning solutions;
answer questions. Technical and procedural members less experienced team.
Operations to improve teaching. Members of the steering group.
Identify business opportunities by identifying prospects and evaluating their
position in the industry; research and analysis of the options sales .
Sells its products through the establishment of contact and develop relationships
with expectations Propose solutions.
Maintain relationships with clients by providing support, information and guidance;
research and recommending new opportunities; recommend improvements profit
and service.
Identify product enhancements or new products remaining current on industry
trends, market activities, and competitors.
Preparation of reports by collecting, analyzing and summarizing information.
Maintaining the quality of service through the development and application of
standards organization.
Maintain professional and technical knowledge by attending educational
workshops; reviewing Professional publications; create personal networks;
measurement state-of-the art practices participation in professional associations.
Contribute to the collective effort through the completion of related results as
needed.
2013 Nov – 2014 Jun SALES AND MARKING Manager
CTS, Dubai, UAE
Meet and exceed quarterly and annual Unit revenue.
Full responsibility toward tenders and customer requirements
Provide excellent customer service with all established and prospective clients
Responsible for development of business to ensure achieve sales targets.
Coordinate with my colleagues to ensure customer satisfaction.
Representing my company to new clients, events, and exhibitions.
Research competitor’s prices and offer in the market.
Periodic sales reports such as pipeline status, and forecasts, as required by the
CEO
EXPERIENCE
COURSES
HOBBIES
2005 Dec – 2013 Oct SALES REPRESENTATIVE / SUPERVISOR
Airport Duty Free (Al Dayasa) , Amman, Jordan
As an internal sales person in the duty free, my job role consist of selling products from
different categories to varies types of customers, which enrich my capabilities to be a
persuasive person. Being an employee in Airport Duty Free improved my skills to work
under high pressure, which makes me so eager and formed my personality to work under
any circumstances. Moreover, I used to work as a cashier in the duty free which leads me
to learn how to do things with high accuracy factor in order to avoid any mistakes.
Finally my job role was consist of but not limited to the following :
Achieve the target assigned to me from the daily sales activities and fulfilling
embassies big orders.
Check products availability at the section assigned to me on daily basis and replenish
the shelves with the needed items.
Check products expiry date in order to design products promotion on selective items to
maximize sales volume toward those items.
Control daily, monthly and yearly divest; by following systematic procedures and
compare products availability with data on our inventory system.
Manage other colleagues during the absence of the shift supervisor, So I learned how
to make the right decision in the right time.
International brands.
Marketing And Sales Techniques.
Management
Sports In General
Traveling
Music
Reading